Our customers are primarily located within PADD 1 or PADD 2 (East Coast or Midcontinent respectively) geographies. Our outbound modes of transport include pipeline, rack via PBF owned and 3rd Party terminals, and waterborne – specific to refinery and product. Our transaction types include long-term offtake agreements as well as spot transactions.
Attention Customers & Counterparties:
As of March 1, 2012 PBF will be implementing new supporting systems and processes around commercial activity and customer billing – as part of this change, your invoice format will change (see example below). The effective date of the assignment of contracts for counterparties previously notified of assignments is March 1, 2012. If you have any questions or should you need any assistance, please contact our customer services team on 1.888.661.8949, fax 973.971.3631 or email to CustomerCare@pbfenergy.com.